Whether we're going to be looking after you for the foreseeable future or just doing a once-off review, our first task is to find out all about your current technology.
We have to review what's in place and how it has been set up. If you already have this documented, we have to make sure it's accurate and current. More often than not, we find that businesses don't have most of the documentation they need and any documentation that exists is often significantly out-of-date.
We will identify an serious issues at this stage and bring them to your attention, providing recommendations, costing and timelines for rectifying them.
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Change Management
Have you ever noticed how things work perfectly well ... right up until a change is made? It doesn't matter whether that change is a simple patch, a version upgrade or the replacement of one product with another. Changes have to be managed to minimize (it's hard to promise to eliminate) the potential for negative side effects.
Whether it's changing to a new supplier for Internet and Phone Services or migrating an application from on-premises to "the cloud", everything has to be planned meticulously. Experience with change, knowing how to look for the potential issues and being able to anticipate them is crucial to the success of all implementations.
